How long does it take to complete an order?
Orders are processed and handed over to the courrier in 1 to 2 business days. The delivery time varies from 2-4 business days (within the UK). Overall, you should expect to receive your jewellery 3 to 5 business days after the order has been placed.
What is your jewellery made of?
Most of our jewellery is Sterling Silver 925. However, we also offer some jewellery made of brass, titanium and stainless steel. You can find the material of the specific accessory you like in its description.
What should I do if there is a problem with my order?
If you should receive an item that is defective, damaged or not what you ordered, please contact us within 5 working days. We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us by post.
How can I track my package?
Once your order has been processed by us, you will receive your tracking number via email so you can follow up any time.
Can I wear my jewellery on a daily basis?
If your jewellery is titanium, it will not tarnish in any way. However, you should consider protecting your sterling silver and brass accessories from sweat, perfume and chlorines to prevent them from tarnishing.
What is your refund policy?
You can access our full refund policy HERE. If you have further questions, please contact us.
Do you have any special offers?
Definitely!
- Use BOSSYFIRST upon checkout to get 10% OFF your first purchase.
- If it is your birthday, email or WhatsApp us with the proof, and you will get 30% OFF your purchase.
- Save 15% in orders above £50 using ELEGANTSAVINGS15 upon checkout.
Can't find what you're looking for?
Send us an email with your inquiry at info@youngbossy.co.uk, and we will get back to you as soon as possible!
Be sure to include your order number (if you have one).